Refund policy

Last updated: May 22, 2026

At WOMARK, we want you to love your order. If something isn’t right, we’re here to help.

Returns & Exchanges

We offer returns and exchanges within 14 days of receiving your order.

To be eligible for a return or exchange, your item must:

  • Be unused and unworn

  • Be in its original condition

  • Include all original tags and packaging

  • Include proof of purchase or order confirmation

All products are eligible for return or exchange if they meet the conditions above.

To request a return or exchange, please contact us at:

online@womark.co

Please note:

  • Items sent back without contacting us first will not be accepted.

  • Customers are responsible for return shipping fees unless the item received is damaged or incorrect.

Damaged or Incorrect Orders

Please inspect your order once received. If your item is damaged, defective, or incorrect, contact us immediately so we can review the issue and make it right as quickly as possible.

Non-Returnable Conditions

We reserve the right to refuse returns if:

  • The item has been used or damaged after delivery

  • Tags or original packaging are missing

  • The return request exceeds the 14-day return period

Exchanges

The fastest way to exchange an item is to request a return for the original product and place a new order once your return is approved.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved, refunds will be processed to the original payment method within a reasonable number of business days depending on your payment provider.

If you have not received your refund after the processing period, please contact us at:

online@womark.co

Website:
WOMARK Official Website